Any questions missing on this page? Just let us know…
What’s the delivery time?
Standard delivery time is 1 day within the Netherlands – 2-3 days within Europe and 5-7 days for out side of Europe. If you want to pick up your order, please mention this when placing your order. We will contact you to make to arrangements.
Do we ship worldwide?
Yes, we ship worldwide! All packages are sent by POST NL. For more information see the overview below.
NOTE: FREE shipping within The Netherlands.
Envelopes
| Weight | Europe 1 | Europe 2 | Europe 3 | World |
|---|---|---|---|---|
| 0-20 g | 0.85 | 0.85 | 0.85 | 0.95 |
| 20-50 g | 1.70 | 1.70 | 1.70 | 1.90 |
| 50-100 g | 2.55 | 2.55 | 2.55 | 2.85 |
| 100-250 g | 3.40 | 3.40 | 3.40 | 5.70 |
| 250-500 g | 6.80 | 6.80 | 6.80 | 10.45 |
| 500-2000 g | 9.35 | 9.35 | 9.35 | 16.15 |
Packages
| Weight | Europe 1 | Europe 2 | Europe 3 | World |
|---|---|---|---|---|
| 0-2 kg | 8.50 | 10.20 | 11.05 | 17.10 |
| 2-5 kg | 19.50 | 25.00 | 26.30 | 34.30 |
| 5-10 kg | 25.00 | 31.00 | 32.30 | 58.30 |
| 10-20 kg | 34.00 | 40.00 | 42.30 | 105.30 |
| 20-30 kg | 41.15 | 48.40 | - | - |
Can you return your order?
Yes ofcourse! You are entitled to terminate the purchase agreement. Just send us an email within 7 days upon delivery. In such case you are obliged to return the product unused, undamaged, complete and in the original packaging. Within 10 days upon receipt, Urban Nomads by Kirsty Nagel will – at its own discretion – send you a new product or shall refund the purchase amount (depending on your request).
Urban Nomads by Kirsty Nagel reserves the right to refuse acceptance of returned goods or to refund the purchase amount if it suspects the product has been used or damaged trough your actions. All costs for returning the product shall be borne by you.
For more information see the “Terms and Conditions”! We have a Dutch and a English version.